ESTATE RULES



Introduction


The following rules and regulations have been established to encourage the maintenance of high standards and to ensure the safe and efficient operation and use of Prow Park for the benefit of all. These rules and regulations form part of each Tenant’s tenancy/lease arrangement with the Landlord and represent a set of binding contractual obligations on each and every Tenant.with the Landlord.



Definitions


Wherever the following terms appear in the Rules and Regulations they shall have the meaning defined here.

Buildings:means one of the buildings located on the Estate

Estate:means Prow Park and Soweni, Prow Park Buisness Village, all located at Treloggan Industrial Estate, Newquay, Cornwall TR7 2SX

Landlordmeans R T Julian & Son Limited.

Lease:means a lease of one of the units on the Estate

License means a license of one of the units on the Estate.

Property:means the relevant unit occupied by any Tenant pursuant to a Lease/License

Tenant(s):means any person or corporate body who has entered into a Lease/Licensce of Property on the Estate

Visitors:means a Tenant’s employees or agents or any other person who is visiting the Estate



Application of the Regulations


All Tenants shall observe and comply with the Rules and Regulations and shall ensure that their respective Visitors also observe and comply with the Rules and Regulations. The Landlord shall not be liable to a Tenant for the non-performance or non-observance of the Rules and Regulations by any other Tenants or Visitors to the Estate. In addition, the Landlord accepts no obligation to a Tenant or any other person to enforce any provision of these Rules and Regulations against any other Tenant or Visitor to the Estate and, as such, may not be required to do so.

In the event of any conflict between the Rules and Regulations and the provisions of the relevant Lease/Licence shall prevail.



Compliance with Government Restrictions


All Tenants and Visitors on the Estate must comply with all applicable government guidance and restrictions relating to Covid-19 (and any other future pandemics) which are imposed and updated from time to time.



Admission


The Landlord reserves the right to refuse admission to the Estate where, in its opinion, it is in the best interests of tenants, their employees and visitors to do so, e.g. where a person is under the influence of alcohol or drugs.

All persons entering the Estate do so at their own risk and indemnify the Landlord against any claims for any loss, damage or injury suffered in or on the Estate (other than injury caused as a result of the Landlord’s negligence).



Animals


No animals of any kind will be permitted to be kept in any Property or any other place within the Estate without the prior written consent of the Landlord and, where granted, subject to such conditions as the Landlord may impose. The Landlord will be entitled to withdraw such consent at its discretion at any time by giving notice to that effect.

In the event of any animal being introduced into the Estate without the prior written consent of the Landlord, the Landlord may call upon the Tenant to immediately remove such animal. In the event of the Tenant failing to do so, the Landlord may, entirely at its discretion, facilitate its removal from the Estate by any such means as it may deem fit and recover such costs thereof from the Tenant.



Use of the Property, Buildings and Estate


The footpaths, roads, entrances, driveways, passages, courts, vestibules, stairways, corridors or halls shall not be obstructed or encumbered by any Tenant or their Visitors or used for any purpose other than for ingress to and egress from the relevant Property and for delivery of such merchandise and equipment in a prompt and efficient manner using decking and passageways designated for such delivery by the Landlord.



Nuisance


Every Tenant undertakes for itself and on behalf of its Visitors that it will conduct its business in such a manner as not to constitute or become a nuisance to the Landlord or any other Tenant or Visitor in the Estate. Nuisance includes excessive noise, annoyance or inconvenience to the Landlord or to any other occupants of the Estate by reason of noise, odours or vibrations.

Without limiting the foregoing, every Tenant shall:

Not permit or cause any disorderly conduct in the relevant Property or anywhere on the Estate.
Neither do, nor permit to be done, in the Property or on the Estate anything which, in the reasonable opinion of the Landlord/Security Staff/Landlords Agent, may be a nuisance to, or which may in any way interfere with, the other Tenants or Visitors in the Estate and/or neighbourhood, nor contravene any law or regulation or Estate rule, where applicable.
The Tenants or their Visitors shall not loiter in the entrances, corridors, staircases in the Buildings on the Estate for the purposes of smoking tobacco products or vaping or for any other purpose. Littering will not be tolerated.



Toilets


The toilet rooms, urinals, wash bowls and other apparatus located on the Estate shall not be used for any purpose other than that for which they were intended. Nothing other than toilet paper is be flushed and all femanine hygene products to be placed in the bins provided. The expense of any breakage, stoppage or damage resulting from this violation shall be borne by the Tenants who or whose Visitors have caused the same.



Anti-Social Behaviour


The Tenants or their Visitors shall not permit or allow either the Property or the Estate to be used for any illegal or immoral purposes and shall not commit, permit or allow any acts of anti-social behaviour in either the Property or the Estate. Examples of anti-social behaviour include, but are not limited to, serious acts of violence, harrassment, drug-dealing, drug-taking, drunkeness, use of offensive weapons, noise nuisance caused by loud music or excessive shouting, verbal or physical harrasment inconsiderate parking and the running or partaking in illegal or immoral activitities.



Use


The Tenants or their Visitors shall not permit, allow or use the Property for gaming, sleeping or for residential purposes.

The Tenants or their Visitors shall not permit, allow or use the Property or any parts of the Estate for an auction sale, public exhibition or public or political meeting.

Unless the Lease specifically permits it, no cooking shall be carried out at the Property. However, microwave ovens and kettles are permitted on the Property for the heating of food and making beverages.

The Tenants or their Visitors shall not use, permit or keep any toxic, contaminative, hazardous or dangerous substances to be on, or to escape or be discharged from the Property or any other parts of the Estate.



Refuse & waste

All rubbish, litter, trash or material of any nature shall only be placed, emptied, or thrown into the designated refuse bins.

The commercial refuse bins store located on the Estate are for the sole and exclusive use of commercial tenants that pay a Service Charge.

A Tenant will ensure, before refuse is placed in such container, that it is securely wrapped or, in the case of tins or other containers, completely drained, washed and cleaned.

The Tenants or their Visitors shall store their waste/rubbish in the designated rubbish bins provided by the Landlord on the Estate in a neat and tidy manner. No material shall be placed in the rubbish bins if the bins are full and no fly-tipping will be permitted. There are three types of bins provided, comprising of general waste, food waste and dry mixed recycling.

The disposal of oil, petrol, tar, paint or any other similar toxic or noxious substance and waste is not permitted and should be disposed of in accordance with the relevant legislation and at the Tenant's expense.

The Landlord will not permit the disposal of office furniture, plant, machinery, and any large and/or heavy bulky items which are not suitable for commercial refuse collection. The Tenant will be responsible for such disposals at their own cost, and such items must be disposed of properly off site and in a timely and efficient manner.

Tenants are to abide by refuse collection rules with regard to the use of commercial bins, food waste and refuse collection.

All boxes/containers regardless of size and shape to be flattened. No whole boxes/containers to be put into bins. If carboard is too large, then it should be cut to suit the shape and size of the bin.

Landlord reserves the right to charge for abuse of facilitates and any fly-tipping will be recorded by CCTV, fined and/or prosecuted.



Security


All Tenants and Visitors shall be required to comply with all security rules and regulations imposed from time to time by the Landlord or its security staff in connection with the use and occupation of the Estate and to follow the reasonable instructions and requests of security staff/personnel in that connection.



Insurance


The Tenant or their Visitors must not do or bring anything in or on the Property or the Estate which may invalidate any insurance policy relating to the Estate or which may increase the premium payable for that insurance.



Signage


No sign, advertisement, notice or other lettering shall be exhibited, inscribed, painted or affixed by any tenant or their agent/contractor on any part of the outside of any Property or Building or elsewhere on the Estate without prior written consent of Landlord. In the event of the violation of the foregoing by any Tenant, the Landlord may remove same without any notice or liability to the Tenant, and may charge the expense incurred by such removal to the Tenant violating this rule.



Litter


No Tenant or Visitor shall deposit, throw or permit or allow to be deposited or thrown on the common property any rubbish, refuse or waste of whatsoever nature. Any accidental or other spillage on the roads or common property must be removed by the relevant Tenant or Visitor immediately.



External Storage


No external storage is permitted at any time on any part of the Estate, not without the prior cosnent and approval of the Landlord. In the event of the violation of the foregoing by any relevant Tenant, the Landlord may remove same without notice or any liability, and may charge the expense incurred by such removal to the Tenant violating this rule.



Car Parking


Parking on the Estate is permitted in the designated parking spaces or overflow car park, which may be allocated and/or changed by the Landlord from time to time. Tenants and Visitors are not to cause any incovenience or nuisance to the Landlord, other Tenants or Visitors. Tenants are required to use the overflow car park, particularly if they are onsite for the full working day. This will enable visitors to use the courtyard parking spaces during peak times.

All vehicles within the Estate are parked at the sole risk of the vehicle owner.

No unathourised parking in disabled bays is permitted.

No vehicle is to be parked or placed so as to obstruct the roadways on the Estate or so as to prevent any Tenants or Visitors from accessing either the Property or Buildings. No person shall park or stand any vehicle upon the common property or permit or allow any vehicle to be parked or stood upon the common property, without the prior written consent of the Landlord. It will be allowed for loading/unloading purposes and only for a short period of time. A Tenant is responsible for ensuring that its employees only use their own allocated parking as per the lease/licence agreement. The demarcated parking bays are for visitors and permit holding tenants, the overflow parking area is for employees particularly those parking for the entire day.

The Landlord reserves the right to charge for parking, remove any obstructing or abandoned vehicle at the vehicle owner’s risk by cranage, towage or otherwise. If a vehicle does not display a valid road licence or identification or is in visibly poor condition the Landlord shall reasonably regard it as having been abandoned and arrange with the relevant authorities to have it removed. The Landlord reserves the right to recover the reasonable costs and expenses incurred in moving or storing or, where appropriate, disposing of any such vehicle from the vehicle owner.

Every Tenant and Visitor must ensure that its vehicles do not drop oil, petrol, diesel, or brake fluid on the ground or in any way damage or render any surface unclean. The Tenant shall be held responsible for repairs or remedial work where such becomes necessary. A Tenant or Visitors shall not be permitted to dismantle or make major repairs to any vehicle, plant or equipment on any portion of the Estate without the prior written consent of the Landlord.

No tent, caravan (motor or trailer), commercial vehicles or any other vehicle adapted or designed for sleeping or storage may remain in any part of the Estate without the prior written consent of the Landlord.Tenants or Visitors shall not use the parking or any area of land for overnight parking and/ or sleeping purposes.

Where the Landlord operates a permit system, all vehicles parked on the Estate must display a valid car parking permit. Permits will be issued to the Tenant for use by the Tenant or their employees in acocordance with the number of allocated parking space within their lease terms. Any additoinal parking required by tenants or their employees will incurr a parking charge on a monthly basis. Any failure to display a car parking permit or failure to park in designated areas may attract parking discipline and enforcement measures. The Landlord reserves the right to employ specialist contractors for such purpose and the owner of the vehicle will be responsible for any penalties and charges that may arise.

The Tenants and their Visitors are to follow any reasonable instructions and signage as to parking arrangements in and about the Estate.



Speed Limits

The Landlord may restrict the movement of vehicles on the Estate at any time. The speed of all vehicles is not to exceed 10 mph and they may only be driven by persons authorised to drive and in possession of a valid MOT, driving licence (not provisional) together with a current insurance policy covering the vehicle being driven.

Drink driving of any vehicles on the Estate is not permitted.

Joy-riding of vehicles on the Estate is not permitted.


Registration

All post and deliveries shall be at the Tenant’s sole risk. The Landlord shall have no responsibility or oblgiation in relation to any deliveries and shall be entitled to charge the Tenant for any costs or expenses incurred by the Landlord as a result of any issues with such delivery. The Tenant is to ensure that they register their unit name/number and business address correctly with all relevant authorities including without limitation, Companies House,Cornwall Council and the Royal Mail.

Any post delivered to the Landlords Estate Office remains the responsibility and risk of the Tenant and the Landlord shall not be responsible for any breakages and loss of items.


Environmental

All Tentants operating food/drink outlets must finish serving by 10 pm with the Tenant and Visitors to leave the building by 11pm.
Tenants must comply with all relevant and applicable regulations with regard to the cleaning, maintenance and where required replacement of ventialation and extractor systems. The Tenant will ensure that the ventilation and extractor system is professionally cleaned by a specialist contractor at least once every calender year. Proof of such servicing shall be provided to the Landlord on request.

There shall be no disposal whatsoever of any used cooking oils/fats within general waste or down waste pipes/drains or by any other means not compatible with enivromental rules and regulations.

Tenants to provide the Landlord with details of how they intend to store waste oil seperately from their premises. The oil is to be kept in a clean air tight container, and any spillages to be cleaned immediately. The Landlord will not permit any odours and contamination both within the storage area and or along the pasagemway/decking between the relevant Property and any storage area provided. The storage area is to be kept clean and in a tidy condition, and only used for the permitted and consented use. The Landlord from time to time will require evidence of any relevant waste disposal note on demand.

Every relevant Tenant is to comply with all relevant and applicable Environmental, Health & Safety, Food Hygiene and Local Authority Rules and Regulations.

Tenants shall ensure that if any outdoor table and seating area that is used for food purposes is kept clean, neat and tidy and regularly cleaned and no refuse/food waste is left outside.



Social Media

It is recognised that the internet provides unique opportunities to participate in interactive discussions and share information on particular topics using a wide variety of social media, such as Facebook, Twitter, blogs and wikis. However, the Tenant’s or Visitor’s' use of social media can pose risks to confidential and proprietary information, and reputation, and can jeopardise our compliance with legal obligations. In respect of all dealings relating to theTenant’s use of soclial media in the context of its occupation of the Property, the operation of its business and the general use and connection of the Tenant with the Estate it is agreed as follows::

The Tenant and Visitors shall not do anything in connection with any use of social media which, in the reasonable opinion of Landlord, exposes the Landlord, the Estate or any of the Tenants or Visitors to disrepute, contempt, scandal or ridicule, or would shock, insult or offend anyone accessing the Estate for any purpose or which could reflect unfavourably on Landlord and whether directly or indirectly the reputation of any Tenants or Visitors of the Estate and the goods and services being provided by Tenants or the Landlord. The Landlord's decision on all matters arising under this clause shall be final and conclusive.

The Tenants and Visitors shall take reasonable care when posting on social media having due regard to the provisions of clause 19.1;

The Tenants and Visitors shall make clear that their personal account or statements are personal and do not represent the views of the Landlord or any other
Tenants or Visitors of the Estate.

The Tenants and Visitors shall avoid any defamatory, discriminatory, offensive or derogatory content and commentary in any social media context.

The Tenants and Visitors shall not post any video footgage of the Estate on social media without the Landlord’s prior written approval.


Updating Rules & Regulations

The Landlord reserves the right to amend and update these Rules and Regulations at any time provided notice of the same is provided to Tenants and Visitors.

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